Privacy Policy

Last updated: January 2026

1. Introduction

REPAIRRR ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our home services platform.

2. Information We Collect

We collect personal information including name, contact details, account credentials, payment information (processed by third-party providers), service booking details, and profile information. We also collect usage data such as device information, IP address, browser type, and pages visited.

3. How We Use Your Information

We use your information to provide and maintain our services, process bookings and payments, connect you with service professionals, send booking confirmations, improve our platform, prevent fraud, comply with legal obligations, and send marketing communications (with your consent).

4. Information Sharing

We may share your information with service professionals to fulfill bookings, payment processors for transactions, service providers who help us operate our platform, and legal authorities when required by law. We never sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, regular security audits, access controls, and PCI-DSS compliant payment processing.

6. Your Rights (PDPA Compliance)

Under Singapore's Personal Data Protection Act (PDPA), you have the right to access your personal data, correct inaccurate data, withdraw consent, request data deletion (subject to legal requirements), and opt-out of marketing communications.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Inactive accounts may be deleted after 3 years of inactivity.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@repairrr.sg or +65 1234 5678. REPAIRRR Singapore Pte Ltd, 123 Business Road, #01-01, Singapore 123456.